If you cancel your order before it ships, we’ll get your refund processed the same day. Your bank may take a few days (usually 5–7) to show it in your account.

If the delivery is rejected, we wait for the items to return to us and then refund you right away. Again, your bank might take a few days to complete the transaction

We usually process orders within 48 working hours before they’re shipped. Once on their way, most orders reach you within 4–7 business days, no matter where you are.

If our main delivery partner can’t reach your pin code, we’ll find another way to get your Pinkshop lingerie to you. Just hang tight while your comfiest undies make their way to your doorstep.